Improve the quality of reports and the speed they are actioned
Defect reporting is crucial to ensure a vessel is kept in good working order.
The defects module is a small portal in itself, from here you can filter down by Vessel, User and Contract to get the best picture.
Flexible
The Defects are based on our flexible Actions system which allows the team to follow a flow chart based procedure that consists of Office or Crew specific questions.
See our example below:
Inclusive
You can attach pictures at any step and add comments using the comments side bar, you can also pull any user on the system into the defect. All these features help you close out defects quickly and stay on charter